Swiss Re: AI efforts
Swiss Re, the world's second-largest reinsurer, has embedded AI across underwriting, claims and natural-catastrophe modelling — anchored on Microsoft/Azure OpenAI and expanding into agentic AI with Palantir. Part of InsureBench's overview of AI in insurance; every figure is sourced.
Where Swiss Re ranks on AI
Swiss Re is a credible constituent of the 2026 Evident AI Index for Insurance, which explicitly covers reinsurance groups.8 Its flagship gen-AI products are Life Guide Scout — a client-facing underwriting assistant launched on Azure OpenAI — and ClaimsGenAI, an internal corporate-claims tool.1
CEO Andreas Berger framed AI in 2026 as driving "productivity improvements such as we have not seen in decades."6
NA/Europe insurers
The AI build-out
From automated life underwriting to gen-AI assistants, NatCat AI, and an agentic platform.
Magnum on Azure
Swiss Re's automated L&H underwriting engine (30,000+ rules) runs on Microsoft Azure, cutting turnaround from days to minutes.5
Responsible-AI principles
Swiss Re publishes ten guiding principles for responsible AI, with named model owners.7
Rapid Damage Assessment
RDA blends computer vision and NatCat models with satellite imagery; it assessed 35,000 properties in 6 days after Hurricane Ian.4
Life Guide Scout
A gen-AI underwriting assistant on Azure OpenAI lets underwriters query the Life Guide manual in natural language.1
Copilot at scale
Microsoft 365 Copilot scales to 3,000 Swiss Re employees.2
Palantir agentic platform
Swiss Re puts a Palantir-powered platform at the centre of its strategy, shifting toward agentic AI.3
Inside the programme
Gen-AI assistants for underwriting and claims, AI-driven catastrophe response, and an agentic platform.
Life Guide Scout
A client-facing assistant on the Life Guide manual (used by underwriters in 100+ countries) that answers queries in seconds with sources.1
ClaimsGenAI
An internal corporate-claims tool that flagged 1,000+ potential irregularities in its first year, feeding fraud and recovery pipelines.1
RDA & CatNet
Rapid Damage Assessment and a Google X "Bellwether"-powered wildfire layer model NatCat risk before and after events.4
Palantir platform
A Palantir-powered platform for automation, ontologies and simulation, blending predictive and generative AI under central governance.3
"Thanks to AI agents we will see productivity improvements such as we have not seen in decades."
Andreas Berger, CEO, Swiss Re — Apr 20266Ten principles for responsible AI
As a reinsurer that models tail risk, Swiss Re built governance in early: ten responsible-AI principles covering human rights, transparency, privacy and accountability, each model with a named owner.
Whether those models — in underwriting, claims and catastrophe response — are actually right is the question an insurance AI benchmark measures.
- 10 principles — rights, transparency, privacy, accountability
- Each model has a named owner
- Azure OpenAI as the primary gen-AI platform
- Palantir for governed, agentic AI
Why this matters for benchmarking
Swiss Re runs AI across underwriting, claims and catastrophe modelling — the work InsureBench scores. The more decisions models drive, the more it matters whether they're right. See the methodology.
Sources
- Microsoft — Swiss Re launches Life Guide Scout on Azure OpenAI (Apr 22 2024). news.microsoft.com
- Microsoft — Microsoft and Swiss Re drive gen-AI rollout (3,000 Copilot users; Sep 3 2024). news.microsoft.com
- Reinsurance News — Swiss Re puts Palantir-powered AI at heart of new strategy (Dec 5 2025). reinsurancene.ws
- CIO — Swiss Re streamlines disaster response with AI (Rapid Damage Assessment; Jul 2023). cio.com
- Microsoft — Swiss Re + Azure: Magnum automated underwriting (May 2021). microsoft.com
- swissinfo.ch — Swiss Re CEO: AI will bring huge productivity improvements (Apr 20 2026). swissinfo.ch
- Swiss Re — How to ensure AI helps business (ten responsible-AI principles; Mar 2023). swissre.com
- Evident Insights — AI Index for Insurance (covers reinsurance groups). evidentinsights.com